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Q & A – using your own photos

Your guide – using your own photos and images with our products

Q: How do i send you my photos?

If they are from a digital camera or scanned images. You can send us pictures by email or you can upload them to a shared folder that we will invite you to after we have received your order. We will send you a link to join.

Q: Can i place my order and then send in the photos after?

Yes. Simply place your order via our website with all the personalisation you require, you will then get an order confirmation with an order number. This will be your unique reference to add with your photo to send back to us, if you are emailing the photo so we can match.

Q: Can i get a FREE preview of the design before i place an order?

A: Yes you can, send in your photo & the personalisation you require. We would be happy to do a free preview on our single photo boxes or the three picture photo box, absolutely free… See before you buy.
If you would like a preview of a design but of our collage/blend style or life in square style box, there is a small booking fee for our guys to be able to start work on.

Q: Can i use any photos?

Yes, you can include digital or printed, New or old photos and even items like tickets, wedding invitations, birthday cards etc can be incorporated within the design to tell a story for inclusion in your bespoke photo product.

Q: I’ve got really old images is that okay?

Older images really do tell a story & work beautifully on the box, so if you have older images that you only have printed copies of, you can bring them into the showroom or you can post us the photo for our experts to scan FREE of charge. Your original photos will be returned with your order delivery, our address is on our contact page.
When posting your precious photos to us it is advisable that you use a secure method of posting to ensure your photos reach us safely.

Q: What designs are available using my photos onto a keepsake box?

A: Below are a Five design options for you to choose from and all of these can go on the lid of the box.

1. Using 1 Photo on a Photo box

Your photo on a keepsake box - 1 Picture

Using your favourite photo, simply infusing it directly onto the lid of the box along with any wording of your choice, name, date etc. This is available in a choice of full colour or black and white with your own personalisation on the photo.
If you have single landscape photo of a high quality that doesn’t need any digital work done to it. We can simply use as it is, there is no additional charge. A free preview will be sent to you for approval.

 

This box has an add on feature:

Single Photo stylised example 2Baby Footprint Keepsake Box

The extra touch to your picture Designer Stylised using a single photo or hand/feet prints is a popular choice as this can include removing part of a background in a picture, rendering the image in black & white, sepia or adding a hint of some other colour including blending in your personalisation subtly into the photo and just coming up with a really beautiful unique design for you. Our design team really can add an extra finishing touch of creativity to your photo to create a unique contemporary effect to your bespoke box.
There is a additional charge for this service.+ £25.00

2. Using 3 Photos on a Photo box

Your photo on a keepsake box - 3 pictures

When just one photo isn’t enough the triple photo design box is beautiful. The Three photos designed and personalised on the lid is a clear clean look to tell a story. Using 3 of your favourite photos. Your photos are edited if required and available in a choice of full colour, black and white or sepia with your own personalisation, name, date etc.

3. Designer Collage Blend on a Photo box

Wedding Photo Keepsake Box collage style

When one photo just isn’t enough we offer a blended collage service. This gives you the opportunity to tell a story on your keepsake box combine collections of your favourite old & new photos using between 3 to 5 of your favourite photos. All can be blended into a beautiful montage.
This box has an add on feature: If you would like more than 5 photos into your blended design, please let us know and we will be happy to give you a quote. We would recommend maximum of between 15 – 25 obviously the more you have the smaller the photos become.

4. Designer life in squares on a Photo box

Your photo on a keepsake box - Life in squares style

For when just one photo just isn’t enough. The sequence of images on the lid is a clear clean look that can tell a story or remember a special day. The life in squares standard design includes up to 10 photos.
This box has an add on feature:
Adding more photos to your design. If you would like more than 10 photos into your
“Life in squares” design then this will affect the price of the box. Any additional photos are charged at £5 per photo.

5. Bespoke Photo Designs:

bespoke photo box

Want a design but not sure of the right look? If you have an idea of your own and want something completely customised to your own requirements then just let us know, we’re always happy to give you a quote and some guidance.

Q: What happens once I’ve placed my order?

Once we have received your order, if we haven’t received your photos yet a member of our design team will contact you via email or telephone to give you full, simple instructions on how and where to send in your photos. It really is easy.
They will then have a consultation with you via email or telephone about any ideas or special instructions or favourite pictures you may have and they will then create your design fitting for the occasion and purpose of the product being purchased. , it’s what makes this service special and ensures you get something you will treasure.

Q: Are the pictures just stuck on to the wooden box lid?

No, Your bespoke photo design gets created digitally & once approved its a special process that your design gets infused into the wood of the box to leave a high quality finish and lasting heirloom.

Q: The quality of my pictures isn’t great?

It is important to remember that when we make these photo products your photos you supply us are always the highest quality and size of the original image we receive, then the better the result we can give you. We appreciate sometimes that’s not always possible. However always try and remember high definition/mega pixel images from a modern digital camera produce the best results.
This does not necessarily mean that older images are not usable. In this case send us the originals or scan the images that you have and we can advise you about what results may be possible.

Q: Can i get a FREE preview of the design before I place an order?

Yes you can, send in your photo & the personalisation you require. We would be happy to do a free preview on our single photo boxes or the three picture photo box, absolutely free See before you buy.
If you would like a preview of our collage/blend style or life in squares style box, then we do ask for a small booking fee before our guys start work on on your design.

Q: Do i get to see a preview before it’s made?

Yes of course. We want you to be 100% happy.
Once you have placed your order we always will get your approval…We provide free preview, this can take up to 72 hours, as they are personally created by one of the team. All ‘proof’ designs are sent to you via email for approval before manufacturing. So we can get the perfect result for you and you know you are 100% happy with the design we’ve created.You can suggest a tweak at this stage also.

Q: What is a gift certificate?

If you don’t have the pictures yet but would like to give a photo box as a special gift so the recipient so they can choose their own photos, you can order & pay for the photo box that suits your budget, then we can provide you with a beautiful gift certificate. It will show all the details of the gift you are ordering and who the gift is from, for you to then give when the time is right. All the recipient has to do is contact us once they have chosen the picture they would like, quoting the order number.
If you would like a gift certificate please check the ‘Gift certificate required’ box when ordering.

Q: Can i personalise the box with names, dates, whatever I want?

Included within every photo box order, you can include a name, date or wording of your own choice within the photo lid all included within the box.

What’s the optional extra to have my own wording on the front panel of the keepsake box?

This feature is charged at £9.95 in addition to the price of the box.
Some customers leave the front panel of the box plain, others like to add that extra touch with some personalisation, for instance,
‘Mum’s Memories’, ‘A Name’, ‘A Name & date’ ‘Date’ ‘Keepsakes’ ‘initials’ or some other choice of wording.
If you would like this additional feature then complete the Front of box drop down and add your wording when placing your order.

What’s the optional extra to have my own wording on the inside of the box lid?

This feature is charged £14.95 in addition to the price of the box.
We can also include an optional special message on the underside of the lid if you wish.
to mark special occasions such as a special Birthday.
For example…

Happy 21st Birthday
With love
Mum & Dad
xx
15th January 2014

A special place to hold all your memories
Love from
All your Grandchildren
On your 80th Birthday
xx

… or whatever you want.
If you would like this additional feature then complete the ‘Inside lid message’ box when placing your order.
Still need more answers?, then we are here to help so please do call 01245 360317 or email us.
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Pictureproud.co.uk is a trading name of Picture Proud Ltd Company registration number is: 08856089 (England and Wales) Registered office is: 1 The Courtyard, Warners Farm, Howe Street, Nr Chelmsford, Essex, CM3 1BL